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Frequently Asked Questions
What is preloved clothing?
Preloved clothing refers to garments that have been owned and worn by someone else before being selected for resale at our store. This approach promotes sustainability and offers high-quality fashion at affordable prices.
How do you ensure the quality of your items?
Our team meticulously inspects each item to ensure it meets our strict criteria for quality and condition. We look for clothing that is free from defects and represents the best in preloved fashion.
Can I return items if they don't fit?
Yes, we accept returns on items that don't fit. Please see our return policy for more details on how to process a return.
Do you accept donations?
Yes we do!
What happens to anything that hasn’t sold?
Anything we can't use or hasn't sold in a few months goes to our chosen charities. We are very passionate about supporting our community and charities.